05/15/2026
Join Us for Our 19th Annual MMBA Fall Expo!
September 17th, 2026
MMBA's 19th Annual Expo 2026!!
"Practice Transformation,
From Paper to Portals"
WHERE: Wyndham Conference Center
Address: 5353 Gateway Center Blvd, Flint, Michigan 48507
WHEN: September 17th, 2026
2026 Expo Theme:"Practice Transformation,From Paper to Portals" |
Select the BOLD ORANGE words to be taken to more info on this page.
Links to information are listed below underlined:
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HOTEL
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Hotel Information and MMBA Discount Reservations
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WHERE: Wyndham Conference Center in Flint/Grand Blanc, Michigan. (Discount automatically applied!)
Address: 5353 Gateway Center Blvd, Flint, Michigan 48507
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AGENDA
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Agenda Information
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SPEAKER
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Speaker Information
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ATTENDEE REGISTRATION OPEN HERE!
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VENDOR/Sponsorship
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Vendor & Sponsorship Information
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2026 MMBA Expo Info |
*Breakfast, lunch, and beverages will be provided!
Any allergies or food sensitivity, please alert our MMBA Admin Team at info@mmbaonline.org ASAP, there will also be an email follow up with our Event Coordinator to discuss food options as well for those who need accommodations.
HOTEL RESERVATIONS AND INFORMATION:
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WHERE: Wyndham Conference Center in Flint/Grand Blanc, Michigan. (Discount automatically applied!)
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Address: 5353 Gateway Center Blvd, Flint, Michigan 48507
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AGENDA |
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| 7:00am - 7:45am | Registration and Breakfast |
| 7:45am - 8:00am | Opening Remarks by MMBA President, Connie Demeulenaere |
| 8:00am - 9:00am | Keynote: Randy Dean "Time Management Regardless of the Tech: Key Strategies for Productivity, Organization, and Efficiency Regardless of the System" |
| 9:00am - 9:15am | BREAK |
| 9:15am - 10:15am | Session 1 |
| Breakout Option A: Shannon DeConda | |
| Breakout Option B: Payer: HAP/CareSource | |
| 10:15am - 10:30am | BREAK |
| 10:30am - 11:30am | Session 2 |
| Breakout Option A: Lori-Ann Rickard | |
| Breakout Option B: Payer: Blue Cross Blue Shield Michigan | |
| 11:30am - 12:30pm | LUNCH |
| 12:30pm - 1:30pm | Session 3 |
| (ONLY OPTION) Shannon DeConda and Jill Young | |
| 1:30pm - 1:45pm | BREAK |
| 1:45pm - 2:45pm | Session 4 |
| Breakout Option A: Lori-Ann Rickard | |
| Breakout Option B: Ann Lambrix | |
| 2:45pm - 3:00pm | BREAK |
| 3:00pm - 4:00pm | Session 5 |
| (ONLY OPTION) Expert Roundtable Discussion with All Presenters | |
| 4:00pm | Closing Remarks & Giveaways! |
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SESSIONS SUMMARY AND SPEAKER INFORMATION |
-Expo 2026 Speaker Bios-
-2026 Expo Speakers Session Titles and Descriptions-
Keynote Topic with Speaker: Randy Dean: "Time Management Regardless of the Tech: Key Strategies for Productivity, Organization, and Efficiency Regardless of the System"
Description: There are so many choices and options for managing your time, projects, tasks, people, digital and physical files, and more — cloud-based tools like Microsoft Outlook & 365, Google Workspace, smart phones & apps, newer AI assistants like Copilot, Gemini, and ChatGPT, and even still “old school” paper options. In this program, Randy Dean, MBA, The E-mail Sanity Expert(R), will walk you through these options and share what he believes are the best techniques, strategies, and routines for being an effective time, project and task manager, regardless of the tech you decide to use. He will also “cruise” the different software platforms and options, including Microsoft 365 and Google Workspace, as well as discuss synchronized set up with your smart phone & tablet devices. We’ll even talk a bit about paper, which is still a good option for some people! (With maybe a few tips on keeping the related clutter under control!) During this program, you can see your options, and following the program, pick the option that is best for you for both work and life management and that best suits your “work style”.
Breakout 1A:
Speaker: Shannon DeConda "Mastering the Medicare Physician Fee Schedule: The Tool Smart Billers Actually Use – How to Read It, Use It, and Leverage It to Protect Revenue in Private Practice"
Description: The Medicare Physician Fee Schedule is often viewed as a large, complicated spreadsheet — but it contains critical information that directly impacts reimbursement, compliance, and billing accuracy.
This session will guide attendees through how to read and interpret key elements of the MPFS, including work RVUs, practice expense differentials, global surgical indicators, status codes, and multiple procedure rules. Participants will gain practical tools for applying MPFS data in real-world billing scenarios within private practice settings.
Attendees will leave with a clearer understanding of how Medicare calculates payment and how to use the MPFS as a strategic tool to support both revenue integrity and compliance.
Breakout 1B: Speaker: Payer HAP/CareSource "HAP/CareSource Overview: What You Should Know"
Description: HAP’s Agenda for this session is to talk about who HAP is. HAP’s Contracting Process. Confirming participation with the HAP plans. New HAP Initiatives, Plans and Programs. Navigating the HAP Provider Portal: Tips for Working with HAP, Alliance, ASR & PCN. Regulatory Standards & Guidelines. Model of Care Training. Important Contacts & Resources.
Session 2 |
Breakout 2A: Speaker- Lori-Ann Rickard "HIPAA and Third-Party Billing Company Compliance"
Description: Find out about the latest enforcement actions, important regulations and how to protect yourself from liability as a biller in a Third-Party Billing Company capacity.
Breakout 2B: Speaker-Unknown: "BCBSM: Progress that Performs: Advancing Accuracy, Engagement and Experience"
Description: This session highlights the evolution and impact across Provider Engagement and Transformation, Payment Integrity Prospective Editing, and Provider Experience. Together, we will showcase key milestones, lessons learned, and measurable improvements that have strengthened provider relationships, enhanced accuracy in prospective review processes, and elevated provider education strategies.
Breakout 3: Speakers-Shannon DeConda & Jill Young "What Every Office Should Know About "Closing the Gap" for Insurances and Compliant Documentation"
Description: (ONLY ONE BREAKOUT OFFERED DURING THIS TIME SLOT)
Commercial insurance companies have become aggressively proactive requesting HCC coding information on Medicare Advantage patients regarding their health conditions. Why? Because their reimbursement from Medicare depends on it. Requests to “close the gap” in patient’s diagnostic information may be putting your providers at risk of non-compliant documentation. This can result in problems with other E/M guidelines, including difficulties in choosing a level of service.
Ms. Young will help office staff have a better understanding of how commercial carriers and their agents requesting diagnosis codes “added” into the record should be handled within the rules by members of the staff. Industry expert, Ms. DeConda will then transition into what documentation for an E/M visit is appropriate for providers in handling these requests.
Breakout 4A: Speaker- Lori-Ann Rickard "Real Problems for Real Billers: Billing Case Studies"
Description: Explore current billing challenges and solutions. For example: A biller started billing for an out-of-state practice. They were immediately concerned about several compliance issues. What should they do? These case studies highlight real issues and real solutions that matter for billers.
Breakout 4B: Speaker- Ann Lambrix "How to Keep a Healthy A/R in the Physician Office"
Description: Maintaining healthy accounts receivable (A/R) is critical to the financial stability of any physician practice, yet many organizations struggle with aging balances, delayed payments, and inconsistent follow-up processes. This course provides a practical, end-to-end framework for managing A/R effectively—from front-end patient access and charge capture to payer follow-up, denial management, and cash posting.
Participants will gain insight into key performance indicators, common breakdowns in the revenue cycle, and proven strategies to reduce A/R days, prevent aging beyond 90 days, and improve overall cash flow. Drawing on real-world experience in physician and laboratory settings, this session will also highlight how payer behavior, policy requirements, and internal workflows directly impact A/R performance.
By the end of this course, attendees will be equipped with actionable tools and best practices to strengthen accountability, improve team performance, and sustain a healthy, predictable revenue cycle.
Session 5 |
Breakout 5: with All Speakers/Presenters "Expert Roundtable Discussion"
Description: Scheduled to appear: Shannon DeConda, Lori-Ann Rickard, Ann Lambrix, and payor representatives from HAP/CareSource and BCBSM.
Jill Young and Connie Demeulenaere - Moderators
Giveaways & Closing Remarks |
ATTENDEE REGISTRATION OPEN HERE!
Price for Expo Registrations are the following:
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Members - $229 per person
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Non-Members - $279 per person
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Student Discount - (Email info@mmbaonline.org - Proof of student status/enrollment required)
*All registrations are non-refundable. In certain situations, a substitution may be allowed. Please contact the MMBA office for more information at info@mmbaonline.org
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VENDOR/SPONSORSHIP INFORMATION for 2026: |
| Level | Cost | Benefits |
| Gold | $1,000 |
- Premium placement of table/booth (Limit 2 booth attendants with meals included.) |
| Silver | $750 | - Table/ Booth (Limit 2 booth attendants with meals included.) - Sign with logo displayed near registration table. - Half page acknowledgement in on-site program - Special thanks in our online newsletter (to include link to your website) - Plus, all benefits of the Pre-promotion Sponsorship |
| Bronze | $500 | - Table/Booth (Limit 2 for booth attendants with meals included.) - Quarter Page acknowledgement in on-site program - Plus, all benefits of the Pre-promotion Sponsorship |
| Pre-Promotion | $250 | - Pre-event promotion via Social Media and member emails - Your logo as part of the placeholder; slide that is displayed prior to the start of the Expo - An introduction of you as our sponsor at the beginning of the Expo. |
| Additional: | $750 |
Premier Networking Breakfast Sponsor (Limited Availability) |
| $1,000 |
Signature Lunch Sponsor (Limited Availability) |
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| $750 |
Energizer Snack Break Sponsor (Limited Availability) |
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| $600 | Expo Brochure - Logos Galor Sponsor - 2 Available | |
| $1,000 |
Exclusive Name Badge & Lanyard Sponsor (Limited Availability) |
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| $250 | Chapter Gift Basket - 5 Available | |
| $250 | 1/4 Page Ad in Expo Brochure ONLY |
VENDOR/SPONSOR REGISTRATION OPEN HERE!
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